Tickets for some events are available to book before they're released to the general public. Presales frequently require a Promo Code that may be distributed by Fan Clubs or Event Organizers. Often, these Promo Codes are exclusively distributed to members of clubs or certain other groups and cannot be offered to the general public.
Presales give fans the chance to book before the general release, which often means there are fewer people competing for tickets. However, it is important to note that this does not necessarily guarantee better seats.
We’re unable to offer an exchange for tickets bought in a Presale for available tickets in the General sale.