For concerts announced before June 1, 2026 (Monday), ticket purchases
will continue to be handled through SM Tickets. The platform will remain
available during the transition period and will be permanently taken offline
by the end of 2026.
SM Ticketmaster will make it simpler for fans to buy tickets. They
can
simply use their mobile tickets to get into the shows/concerts, But if they
wish, they have the option to visit the designated retail stores to get physical
tickets.
You may simply register on SM Ticketmaster to continue buying tickets.
You may directly register with SM Ticketmaster.
Yes
Yes, fans will be able to buy tickets using international
and locally issued credit cards.
No need to re-file. SM Tickets will continue to handle
the ongoing requests related to refunds.
Unfortunately, no.
Yes, fans may check these FAQs in case of
issues
or if they have questions -
Help Center.
If the issue persists, or should they wish to reach
us, they may contact us at -
Contact Us
No. You may can use your Ticketmaster account
to access the SM Ticketmaster platform.